------------------------------ Appointment Attendance
In the month of February 245 patients did not attend their appointment at the surgery. This many missed appointments amounts to over 40 hours of wasted time. Please remember to cancel your appointment if you cannot make it to the surgery, this allows the reception staff to re-book your appointment so somebody else can be seen.
--------------------------------- Cervical Screening
Ladies please check with reception if your smear is due. Every year in the UK, over 3000 women will be diagnosed with cervical cancer and almost 1000 women will die from the disease.
-------------------------------- Shingles Vaccine
If you are aged 70, 78 or 79 please make an appointment with the practice nurse for your shingles vaccine.
----------------------------------- Going to university?
If you are between the age of 18 - 24 please check with reception that you have had two doses of MMR before going to university.
-------------------------------- Watch out measles about!
Measles is a highly infectious viral illness. It can be very unpleasant and possibly lead to serious complications, including blindness and even death. We recommend that everyone over 12 months of age has the MMR vaccine. it is never too late to receive it. If you are not sure whether you or your children need the MMR vaccine please talk to your doctor, nurse or health visitor.
DPMG action plan 2017
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have a patient participation group (PPG)so that you can have your say. If you would like to join our group please click the link below to open the sign up form and complete all of the feilds. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
DPMG PPG Minutes 2014-15
DPMG PPG Action Plan
The members of the Patient Participation Group were contacted in November of 2013 and asked to select areas in which they felt we should prioritise in our annual survey.
On line booking
Quality of consulatation
The members discussed the areas and the Survey was drawn up by the Practice Manager and agreed by the group.
Please click on the link below to view the patient survey.
DPMG Survey 2013/14
Practice conducted the survey in January 2014. 250 surveys in total were handed out and we had a return of 250 - 100%.
250 were handed out in surgery over a period of 2 weeks, you may have been one of our patients that completed one. we had a fantastic return on these surveys 100%
100% were collected back thanks to our great reception team who managed this for the two weeks.
The Data was analysed in house and then discussed with our PPG you can see our results and a copy of the minutes of the meeting
click on the link below.
Minutes of PPG 24.02.2014
Survey Results 2014
Our PPG met on Tuesday 24.2.2014 with Dr Owens, Sister Christine Mernin, the Practice Manager and the Reception Manager and Caron Bowey our Phlebotomist/Receptionist, the results were presented to the group.
There was a good interactive discussion regarding the results and some good action points were raised by the group you can view the action plan by clicking on the link below.
PPG Report 2014
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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