Noticeboard

------------------------------ Appointment Attendance

In the month of April 53 patients did not attend their appointment at the surgery. This many missed appointments amounts to over 13 hours of wasted time. Please remember to cancel your appointment if you cannot make it to the surgery, this allows the reception staff to re-book your appointment so somebody else can be seen.

--------------------------------- Cervical Screening

Ladies please check with reception if your smear is due. Every year in the UK, over 3000 women will be diagnosed with cervical  cancer and almost 1000 women will die from the disease.

-------------------------------- Shingles Vaccine

If you are aged 70, 78 or 79 please make an appointment with the practice nurse for your shingles vaccine. vaccination6

 

----------------------------------- Going to university?

If you are between the age of 18 - 24 please check with reception that you have had two doses of MMR before going to university.

-------------------------------- Watch out measles about!

Measles is a highly infectious viral illness. It can be very unpleasant and possibly lead to serious complications, including blindness and even death. We recommend that everyone over 12 months of age has the MMR vaccine. it is never too late to receive it. If you are not sure whether you or your children need the MMR vaccine please talk to your doctor, nurse or health visitor.  

 

Appointments

Ring our main switchboard number on (0191) 2295800 or call at reception to book an appointment 

If you need to cancel an appointment please inform us with as much notice as possible by phoning reception on(0191) 2295800.

Demand for appointments has increased over the years and we are constantly redesigning the way we work to provide a more efficient and responsive service for our patients.

In order to direct you to the appropriate health professional, we may need to ask a number of non-intrusive questions when you ring for an appointment.

If you have problems making an appointment please ask to speak to one of our staff, who will do their best to help.

GP appointments on MONDAYS and FRIDAYS are “book on the day” for urgent matters that cant wait until a routine appointment is free.

TUESDAY, WEDNESDAY and THURSDAY the appointments are routine and can be booked in advance . These appointments allow the Doctor more time to manage long term conditions or complex issues.

It may not be that you don’t need to see a Doctor.

We have appointments available Monday to Friday with our practice support/link workers who are able to help you with Financial matters , Benefit claims and appeals, housing issues, social isolation or just general support the list is endless. They will see you in the surgery or meet you out in the community according to your needs, they will support you with access to health and exercise programmes and even accompany you if necessary

If we are unable to offer you an appointment and you consider your matter urgent you will be offered an appointment with a GP at Ponteland Road  walk in centre. These appointments are available between 8am—7-30pm

Children under 15 who are acutely unwell will be assessed by a GP the same day, it may be a telephone assessment so please ensure that we have your correct and up to date telephone number.

 
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