If you are registered with the practice you can now book your appointments online.
Call into the surgery and ask to register for Online Access.
This online facility enables you to book and cancel appointments online, order your repeat prescriptions and up date your contact information.
An appointment is for 10 mins. Should you require more time please inform the receptionist at the time of booking.
Please note we offer one appointment per patient.
We offer routine (pre-bookable) and urgent (book on the day) appointments, routine appointments can be booked Monday through to Friday and book on the day appointments are available only Mondays and Fridays.
If you feel you are unable to wait for an appointment the receptionist will offer you into an urgent appointment, these slots are limited so we ask you to ring at 8am.
If these slots are all taken the receptionist will ask you to ring 111 and inform them that the practice is full to capacity - you will be triaged and if deemed appropriate you will be given an appointment with a GP.
Children who become unwell and need to be seen by a GP urgently will be contacted by a clinician on the day - the receptionist will take the childs name and ask for details of symptoms and a telephone number (please ensure we have your correct telephone number) you will be contacted by an appropriate clinician same day.
Please note: the receptionists experience very high volume of calls between 8am and 9am, please be patient.
Medical emergencies take priority at all times. During surgery hours, ring the surgery telephone number for help and advice. Please keep your conversation brief and relevant to allow all patients reasonable access to the service.
Out of hours, please ring 111.
The out of hours care is provided by contracted provider.
If you are unable to keep an appointment for any reason, please let us know so that we can make it available to someone else.
If you have an appointment between 7:00am and 8:00am Or 6:30pm and 7:30pm and you wish to cancel or re-arrange please ring 07535231382
This phone will only be switched on between the above times and is NOT for emergencies.
If you need URGENT medical attention out of surgery hours Please 111
From time to time, medical and nursing students visit the practice for training purposes. With your consent, they will sit in with doctors and nurses to observe consultations.